Manage and nurture interactions with customers and sales prospects.
iFreeTools CRM enables..
Sales Force Automation
Customer Service & Support
iFreeTools CRM is built from the ground-up to work over Google App Engine.
Track Sales Activities
iFreeTools CRM includes all core Sales Force Automation modules enabling you to create leads, add accounts, associate contacts and track sales opportunities from new or existing customers.
Related Modules : Leads, Accounts, Contacts and Opportunities, Sales Quotes
Plan and Manage Marketing
With iFreeTools CRM you can create and manage campaigns through different channels to up-sell, cross-sell or generate new leads and track the planned and actual costs, expected and actual response percentages and follow them up through the sales process to find the campaign effectiveness.
Related Modules : Campaigns, Email Templates and Email Marketing (coming soon)
Provide Better Customer Support
Using Cases and Solutions modules of iFreeTools CRM, you can provide a better experience to your customers by tracking their issues, feature requests or other questions. Assign owners and priorities for such cases and enable your staff to provide a solution, either from the existing set of solutions of create a new one for use in similar cases that may come up later.
Related Modules : Cases and Solutions
iFreeTools CRM enables you to catalog all products and their inventory levels for use with the sales activities. You can also manage the vendors from whom the products are to be purchased.